EFFECTIVE WRITING
Mail, chat, social, reports... How important is knowing how to write effectively in our work?
Mail, chat, social, reports... How important is knowing how to write effectively in our work?
Mail, chat, social, reports... How important is knowing how to write effectively in our work?
“Reading makes a man complete, conversation makes him agile of spirit, and writing makes him exact.”
“Reading makes a man complete, conversation makes him agile of spirit, and writing makes him exact.”
“Reading makes a man complete, conversation makes him agile of spirit, and writing makes him exact.”
(Francesco Bacone)
(Francesco Bacone)
(Francesco Bacone)
Every day in the world 247 billion Emails are sent, one every 0.00000035 seconds. In the time of reading this sentence, 20 billion Emails entered the network. Emails equivalent to 16,000 copies of Shakespeare’s entire work are written every second.
The Effective Writing course is intended for all personnel who, as part of their work, use written communication consistently and continuously. The course can be appropriately adapted to the specific needs of certain professional categories such as Managers, Middle Managers, Operators etc.
The ability to communicate effectively is critical to having quality job performance in any context and for any role.
Therefore, interpersonal communication is treated as “competence” in its complexity of knowledge, skill and attitude.
Improve the ability to communicate with writing effectively to have quality work performance in any context and for any role.
Course Learning Objectives:
- Reflect on specific strategies for preparing written materials.
- Deepen textual mechanisms and techniques in order to master written communication.
- Appropriately and effectively use all written communication tools in the company:
- chat
- social
- reports
- presentations
- …
Proper and effective management of written communication:
General elements
Emails
Power Point presentations
Instant messaging systems
The preparation of minutes and reports
The response to critical e-mails
The full course takes place over 2 days but can be delivered in one day by selecting topics of interest (e.g., just Email management).
- The proposed working method for this seminar involves involving participants in a process that focuses on experience through the use of self-cases.
- Therefore, a qualifying element is the experiential connotation of training activities and its connection with corporate life.
- Classroom activities will be conducted according to a deductive teaching approach involving an initial phase of presentation of theories and techniques, followed by an experience phase.
At the end of each exercise, the trainer will animate the debriefing by involving participants in analyzing the work done in order to bring out the positive elements and areas for improvement.
By the end of the course, the participant will have acquired all the techniques for properly handling communication by means of writing in all the forms involved in his or her business.
In particular:
CRITICAL EMAIL
MINUTES AND REPORTS
WRITING
Will effectively manage the use of Emails by valuing synthesis and avoiding unnecessary mailings
Will manage critical Emails while minimizing their negative impacts
Will know how to write minutes and reports
Will know the basic elements of proper use of written communication in presentations
By the end of the course, the participant will have acquired all the techniques for properly handling communication by means of writing in all the forms involved in his or her business.
In particular:
Will effectively manage the use of Emails by valuing synthesis and avoiding unnecessary mailings
CRITICAL EMAIL.
Will manage critical Emails while minimizing their negative impacts
MINUTES AND REPORTS
Will know how to write minutes and reports
WRITING
Will know the basic elements of proper use of written communication in presentations
