PERFORMANCE MANAGER
What it is, Why, How it is achieved or improved,
What skills are needed
What it is, Why, How it is achieved or improved,
What skills are needed
What it is, Why, How it is achieved or improved,
What skills are needed
“In the end, an organization is nothing more than the collective ability of all the people who work there to create value.”
“In the end, an organization is nothing more than the collective ability of all the people who work there to create value.”
“In the end, an organization is nothing more than the collective ability of all the people who work there to create value.”
Lou Gerstner (Ex AD of IBM)
Lou Gerstner (Ex AD of IBM)
Lou Gerstner (Ex AD of IBM)
We define performance management as the set of managerial activities, tools and skills embedded in a structured process designed to “drive” organizational behavior toward predetermined performance goals.
This course starts by presenting reasons and elements of a performance management system and then focuses on developing the managerial skills necessary for its successful operation.
A manager who wish to understand what it is and what benefits involves a performance management system and who need to learn the skills to achieve the maximum from co-workers.
Provide participants with technical knowledge of a performance management system: what it is, what its components are, how the performance appraisal process takes place, what consequences it entails;
To develop in participants a “natural” aptitude for performance evaluation;
Provide them with the fundamental skills necessary for the performance management process;
Provide participants with technical knowledge of a performance management system: what it is, what its components are, how the performance appraisal process takes place, what consequences it entails;
To develop in participants a “natural” aptitude for performance evaluation;
Provide them with the fundamental skills necessary for the performance management process;
- Organization and performance;
- Skills, behaviors, and performance;
- MBO and performance management system;
- Performance management as a system for influencing organizational behavior;
- Elements and tools of performance management;
- The performance management process;
- Evaluation of results, performance, and potential;
- Behavior observation and feedback;
- Performance evaluation;
- Consequences of evaluation processes;
- Assessment and development plan.
Two classroom days, with cases, simulations and other Active Learning activities.
Classes will consist of 8-10 participants.
During the first day, a real-world business case of a company that has adopted performance management in a competitive market will be presented. This case will allow us to introduce the topic of performance management in a concrete and contextualized way.
The second day will be devoted to developing the skills needed for performance management especially the ability to observe, provide feedback and evaluate one’s employees.
We will make use of:
Business cases
Autocases
Role playing
Creative and structured group work
All participants will be given the essential bibliography for the course.
PERFORMANCE
ACTIVITIES
You learn what performance management is and what it is for by developing the skills necessary for the performance management process
Based on concrete cases and practical activities
PERFORMANCE
You learn what performance management is and what it is for by developing the skills necessary for the performance management process
ACTIVITIES
Based on concrete cases and practical activities
